how to choose the right HVAC contractor

Commercial HVAC Install, Repair & Maintenance: How to Choose the Top Company for the Project

Maybe you need heating, cooling and ventilation services. Or maybe it’s time to look into air quality purification for your building. There’s also just making sure you repair any furnace or AC breakdown quickly so your people don’t have to be uncomfortable—and so your business doesn’t have to suffer, either.

We recognize the importance in helping you maintain a high-efficiency, high performance HVAC system.

Over the years, we’ve compiled a resource to help you choose the right company for any commercial HVAC project. This guide can help you narrow down your list:

  • Learn about similar projects they’ve completed successfully
  • See their industry focus
  • Ask for referrals
  • See how they customize solutions
  • See how they approach agreements/estimates
  • Double check their certifications

Let’s take a look at each of these areas.

Learn about similar projects they’ve completed successfully

You want a heating and cooling company that has a breadth and depth of experience. You also want to know they bring a high degree of customer service to every job they perform.

Maybe your project is one of the following:

  • Office/facility remodeling
  • Bathroom remodeling
  • Shared space remodeling
  • Construction management
  • Specialty builds and install

Your point of contact should be interested in telling you what they can about any projects in these areas.

Many high-performance facilities are also interested in more efficient, more sustainable solutions include. If you want to be sure they have high-performance solutions with a proven ROI, ask them about their experience in the following, for example:

  • Energy usage analysis/energy audit
  • Zoning systems
  • Solar-ready products and installation
  • Heat pump systems
  • Hybrid systems
  • Enhanced filtration systems
  • Technology to help your systems adapt

If your facility or building has a HVAC that will need to be replaced and you want to be sure you’re using the right-sized, most efficient solution for your building. In all of these cases, we have the experience and know-how to get the job done right. Look for an HVAC company that can do the same for you!

See the HVAC Contractor’s industry focus 

We’ve actually installed and maintained projects across endless industries, with applications including:

  • Manufacturing
  • Server rooms/spaces
  • Offices
  • Education/schools
  • Hospitality/restaurants
  • Retail
  • Medical and healthcare facilities
  • Production and distribution facilities
  • Warehouses

While this isn’t a comprehensive list, you can see that Greater Comfort has a wide range of industry experience—and you should look for a company that has the same (as well as specific project experience), especially experience in an industry similar to yours.

Ask for references 

You want to turn to HVAC experts who have a wealth of experience, dedication to the project, the right certifications and qualifications, and you want a team you can trust…

But beyond that, you do want to see evidence that you’re working with a reputable, reliable, and professional company, and that’s where reviews can come into play. Google reviews are a good source to turn to because you can trust a business didn’t simply pay to have those reviews show up. Increasingly, reviews on Facebook are common, but also keep in mind you may have to ask for references when it comes to commercial HVAC projects. Don’t be afraid to ask!

When in doubt, other business owners and even contractors you’ve used for other projects are great to turn to for advice and referrals. Nothing beats talking to a current or past client!

After all, one great thing about getting a professional reference is you really do have confidence they have the ability to get the job done right. People in your network likely know reliable experts that they can point you towards. This may or may not be where you start, but it’s good to at least include this in your search for the right company.

Ask about how they customize HVAC solutions

Customization brings you better control. It can also mean increased comfort in your facilities or buildings. Today’s systems and solutions can be more precise and personalized than ever—so it’s important you look for a HVAC company that has experience in this area if that’s what you’re seeking.

Second, the data that’s collected across any site (or all your sites) can be used to continue to deliver that personalization and efficiency in the future. Just think: let’s say you have multiple buildings across the Cincinnati region.

With personalized, customized HVAC solutions and technology, you can have a distributed control system that can still drill-down and be specific to each site. So not only can occupants at each facility interact and make decisions for their comfort levels, based on their individual environments, but you can see that information at the aggregate level. Track and monitor which locations are using the most energy and which locations are being most efficient with energy usage.

That can help a great deal when it comes to future decision making related to the performance of your buildings, and future investments in HVAC, too. Do the work to make sure they have similar experience in this area, and your project will benefit.

See how the HVAC Contractor approaches their agreements

Even the proposal or agreement process can tell you a lot about a company you may be working with.

Don’t shy away from asking for more detail about the evaluation you receive if you feel like not all of your questions were answered.

You can even turn to energy-efficient ENERGY STAR qualified heating and cooling equipment which sometimes offers special discounts. You likely value high-efficiency solutions, but you also want a solution that has the short-term and long-term ROI in mind, so your proposal can help you gather more information about what they have to offer you, including any ongoing maintenance agreements, which are critical for the life of your system.

Double check the HVAC Contractor’s certifications

It’s not a problem to check their licensing (depending on their location), bonding (again—which can also depend on where you’re doing business); and things like workers’ compensation insurance.  You also want to be sure they are following safety regulations, when you’re able to find that out.

Those would be the bare minimum kind of certifications and standards you’d want a HVAC company to have. When appropriate, ask to see credentials and proof of insurance.

Choosing Your Cincinnati Commercial HVAC Contractor

We’re here to help you find a solution so you can have reliable comfort in your office, facility, or building. Whatever your commercial HVAC needs are, know that Greater Comfort Heating & Air Conditioning is here for you.

We’ve installed, maintained and repaired more than 35,000 HVAC systems—and counting! Call us 24/hours a day at 859-491-4915 or contact us here.


Read the Greater Comfort Heating & Air Conditioning blog for energy savings tips and HVAC industry updates.