greater comforts tips for Tips for Choosing the Right HVAC Contractor

HVAC Needs Repair? 8 Tips for Choosing the Right HVAC Contractor

Whether it’s expected, based on the life of your system, or whether it’s unexpected—when it’s time for you to get a new heating and cooling system, it’s a serious investment we know you don’t take lightly.

And it’s a good thing you don’t take heating and cooling lightly, because it’s a major investment that you’ll want to be sure you have designed, installed, and serviced properly. Let’s dig deeper with 8 tips to help you select the right HVAC company to work with.

1. Compare value…and price!

You certainly don’t want to overpay, and you also don’t want to get someone who has a lack of experience and isn’t sure how to execute a project the right way. Don’t shy away from asking for more detail about the evaluation you receive if you feel like not all of your questions were answered. You can even turn to energy-efficient ENERGY STAR qualified heating and cooling equipment which sometimes offers special discounts.

For example, if you were to ask what sets Greater Comfort apart, you might hear an answer similar to…

Experience and quality. Our experienced, knowledgeable HVAC technicians will get it right, satisfaction guaranteed.

Responsive and friendly service. It’s our mission to get your system working properly, as quickly as possible. We strive to be reliable in all settings.

Innovative and efficient. We’re committed to leading the way with our innovative, custom solutions for your business. At the same time, we know you value high-efficiency solutions, which is why we’re able to balance the two.

2. Research the company’s website

One of the fastest ways to see what makes a heating and cooling company different is to take a look at their website, where you can find things such as how long they have been in business, reviews, qualifications, brands they often carry and install, any ways they are involved in the community, and any recognitions they have.

It’s also great to see what they say about their services. If you’re looking for design build services and it’s not mentioned anywhere on their website, it might not be the go-to company for what you’re looking for, as an example.

3. Be sure to check out reviews posted on their site and elsewhere

The design and the type of equipment you have installed is certainly important for any project. It’s a given you want experts who have a wealth of experience and who you can trust. But beyond that, you do want to see evidence that you’re working with a reputable, reliable, and professional company, and that’s where reviews can come into play.

Google reviews are a good source to turn to because you can trust a business didn’t simply pay to have those reviews show up. You can find Greater Comfort’s reviews here as well as on our website here.

4. See if they are involved at all in the community

You can’t always tell from research you do on your own, but it’s always nice to see companies that involved in and/or invest in the local community.

5. Ask for references from other businesses

Sometimes we can forget the power of our own network. Other business owners and even contractors you’ve used for other projects are great to turn to for advice. (After all, one great thing about getting a professional reference is you really do have confidence they have the ability to get the job done right.)

People in your network likely know reliable experts that they can point you towards. This may or may not be where you start, but it’s good to at least include this in your search for the right company.

6. Ask the right questions

If you have any questions on the specifics of what’s included in your estimate, be sure to start there. For example, if needed, you may want to clarify what all is included in the estimate (anticipated timeline, labor costs, parts prices, etc.)

Some questions that may be appropriate to ask include:

  • Now that you’ve heard what we’re looking for, can you share any examples of past projects you’ve done that are similar?
  • What else should I know about working with your company?
  • How does this [system] help me predictably control our energy usage?
  • Are there other rebates or specials that could be a fit for our business? (What about a tax credit?)
  • What else should I know?
  • What does your maintenance plan look like?

Are you looking for increased comfort? Or are you taking on a project that should include major energy savings? If either of those are true—or if you have different objectives—don’t be afraid to double check that the company you may work with understands, and can repeat back to you, your underlying objectives for any potential project.

7. Ask about similar projects they’ve done

From design to engineering—to install, upgrades, retrofits and/or maintenance—we partner with you to create energy efficient solutions for ultimate comfort and better indoor air quality. You also want a heating and cooling company, in most cases, who can offer that same promise to you.

Maybe your project is one of the following:

  • Office/facility remodeling
  • Bathroom remodeling
  • Shared space remodeling
  • Construction management
  • Specialty builds and install

Or maybe your building has a HVAC that will need to replaced and you want to be sure you’re using the right-sized, most efficient solution for your building. In all of these cases, we have the experience and know-how to get the job done right.

We’ve actually installed and maintained projects across endless industries, with applications including:

  • Manufacturing
  • Server rooms/spaces
  • Offices
  • Education/schools
  • Hospitality/restaurants
  • Retail
  • Medical and healthcare facilities
  • Production and distribution facilities
  • Warehouses

…That’s just to name a few! We’re happy to tell people about all the projects we’ve done because we take pride in the work we do! You want to work with a company that can share the same information with you.

8. Make sure other important credentials are lined up

Licensing (depending on their location); Bonding (again—which can also depend on where you’re doing business); and things like workers’ compensation insurance are a given. When appropriate, ask to see credentials and proof of insurance.

Before Repairing Your Business’ Broken Down A/C or Furnace…

If you can, start a relationship with a heating and cooling company before you need an emergency repair, that way never feel pressured into working with a company that you haven’t done due diligence on. (And, hopefully you will never have an emergency repair.)

Easy to say, yes—but the point is that if you’re not sure you can trust your current HVAC, consider getting a new one for maintenance and tune-ups. You deserve a heating and cooling company you can trust and count on.

Hiring a Heating and Cooling Contractor? Call Greater Comfort Today

We’re here to help you find a solution so you can have reliable comfort in your office, facility, or building. Whatever your commercial HVAC needs are, know that Greater Comfort Heating & Air Conditioning is here for you. Call us today at 859-491-4915 or toll free at 844-491-4915.

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