Category Archives: Reviews

Our Top Endorsements: Read the Reviews From Our Loyal Customers

greater comfort fort thomas kentucky refer and rewards

We’re proud to have loyal customers in Ft. Thomas, Alexandria, Newport, Cold Spring, Covington, Dayton, Florence, Loveland, Hyde Park, West Chester and the entire Greater Cincinnati and beyond. (See all the areas we cover in Northern Kentucky, Southeastern Indiana and Southwest Ohio.) Being able to serve the Tri-State area also means we’ve collected quite a few endorsements over the years.

See some of the highlights from our loyal customers speaking to our high level of service, expertise, timeliness and our professionalism below.

Be sure to keep reading about how you can join our Refer & Rewards program.

Very Professional

“I just used [Greater Comfort] for a heating tune up/cleaning. The service man came on time, was very professional and I feel like he was very thorough with his work. He explained everything that he was doing (because I was curious as I know nothing about HVAC).

Our system is old and instead of trying to upsell me a more expensive system (which I feel most companies do), he was very thorough and worked to get everything cleaned to get our system running as best as it can. I plan to have them back in the spring/summer to do our AC unit. I was very pleased with the service and I’m happy to support a great local company.” – Valerie

Choosing a Local Company

“I started using Greater Comfort because of being local. I’ve consistently been pleased with their timely service. Today as I changed my filter, it tore and part of the filter frame was sucked into the furnace when it came back on. Within one minute of calling, the on call service tech phoned back.

When I explained the issue, he asked for some furnace information and then he would be willing to make a service call, but he would be willing to talk me through the easy repair if I was comfortable. As he started to explain I told him I’ve got this, thank you so much. He even offered to stay on the phone with me but I told him not necessary. Fixed, 2 minutes. Now this is customer service if there ever was!” – Darlene G.

Excellent Work

“Just want to say, Cody Martin at Greater Comfort is a great employee! He does excellent work, represents the company well, and is a joy to be around. I would recommend Greater Comfort Heating and Air to anyone! They do excellent work!” – Chelsey W.

Humidifier Install

“Robert Baker did a great job with our humidifier installation. He was thorough and very professional.” – Timothy A.

Performed with Integrity

“The two technicians were wonderful! They explained the entire problem step by step and how they were fixing each step. I particularly was impressed with their integrity as they pointed out that something was a truly minor repair rather than a major repair that the previous company made it out to be. I would highly recommend your service to others!” – Joy C.

Answered Questions

“Great job on my project and working within my schedule to meet my needs. The technician was great, very knowledgeable and patient in answering all my questions.” – Lonnie S.

Very Knowledgeable

“[Jeff] is very knowledgeable and did a great job fixing our furnace in a very efficient timely manner. I would also like to mention how helpful Angel was well over the phone. All in all a great experience.” – Ryan

Work Performed In Detail

“I want to Thank the technician for doing an outstanding job on a recent appointment at my house. He was very professional and explained the work he performed in detail.” – Ronald

Timely Service

“Quick service on one of my rental properties, the gentleman that lives in the condo was very concerned about a fire, the tech took care of the problem, explained to me what the problem was, neat, clean, no mess left behind. He is the type of tech I want working on my property. – John B.

Terrific Experience

“There are good people in this world, the people I spoke with were terrific! My situation caused me a couple sleepless nights and wondered how I was going to pay for this. You were at my door 1 hour after I called and the cost was way below what I expected and they still worked with me so I could afford the services. I will refer all my friends and people I know that need help to Greater Comfort. Thank You and God Bless.” – Christy

We Want to Reward All Our Loyal Customers Like You

Want to support us like these loyal customers? Give us a review on Facebook or join the Refer & Rewards program: refer 2 customers, and you receive one-year free preventative maintenance. Refer 4 customers, and receive a new air cleaner or humidifier (install cost not included). See all the other rewards and details here.

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