hour emergency service

Serving the tri-state area of Northern Kentucky,
Southwest Ohio and Southeastern Indiana since 1988

Choosing a New Furnace – What is AFUE

choosing a new furnaceWhen it’s time to replace your furnace, you will be replacing it with a newer model that is more cost effective. High efficiency furnaces will have an AFUE rating of over 80 and can save you money on heating your home. When choosing a new furnace, your technician from Greater Comfort Heating and Air Conditioning can advise you one the best model and product you need.

What is AFUE

The AFUE (Annual Fuel Utilization Efficiency) is a Department of Energy number rating system that tells how energy efficient your new furnace or broiler is. The numbers range from 1-100 and the higher the number the better. As of May 2013 all new furnaces in the United States have to have an AFUE of at least 80. The AFUE number is actually a percentage that tells you how much of the energy is being used by your system and how much is wasted. If your furnace has an AFUE of 80, then 80% of the fuel is being used and 20% is wasted. That is like saying for every dollar you spend heating your home, 20 cents is tossed out the window.

Should I Replace An Older Furnace

Normally you do not need to replace your older furnace before it is time because of a lower AFUE. When your furnace is no longer working properly or is requiring furnace repair often, you should begin to think about a new replacement. If you have questions about replacing your furnace, ask your technician during your home maintenance and they can give you some answers. AFUE ratings also refer only to the furnace or broiler itself. If you truly want to reach maximum efficiency, you will need to also have your duct work sealed and other components working at their peak efficiency.

Choosing a New Furnace

When it comes time to replace your furnace, you will be given a few options. Pay attention to the AFUE number. It is important that you have your new furnace installed by a reputable company that can help you get the most out of your furnace with proper installation and the right size unit. Choosing a new furnace will help keep your heating bills down and your furnace repairs to a minimum. If you have any questions about replacing your furnace or heating unit, call the experts at Greater Comfort Heating and Air Conditioning and they will be happy to help you.

Entertaining Guests This Christmas

Entertaining guests this ChristmasEntertaining Guests this Christmas can cause your utility bills to sky rocket. There’s no way you want to tell people not to come, so what can you do to keep your heating bill down and save money to pay for all those Christmas presents and after Christmas sales. Here are a few tips to help you get through the holidays with out spending a fortune on heating your house.

Tips To Keep Your Heating Bill Down

Tip#1 Keep your thermostat down and make sure everyone dresses a little warmer. Have throws on the couch and encourage guests to use them. Some people like to turn the thermostat up during the day and down at night.

Tip#2 Keep the Doors Closed. Having guests coming in and out the doors can let a lot of heat out and cold air in. Have a person at the door to help with opening and closing it. Keep children from going in and out. If you must open a window or door to cool the house down some while your cooking be sure and only keep it open long enough to let a little cool air in. You don’t want your furnace running with the door or windows open.

Tips #3 Be aware of cold or hot spots in the house. You may have a basement that stays colder than the rest of the house. If that’s where the guests sleep, make sure you provide extra blankets. On the other hand, if the attic gets hot, consider lighter blankets for your guests.

Tip #4 Keep up to date on your HVAC maintenance. Having your heating system working efficiently will save you money on your heating bills and keep your system running properly.

Tips #5 Prepare your house for guests and winter. Make sure you house has good weather proofing around the windows and doors so cold air doesn’t get in. Change filters if you haven’t. Check the chimney and make sure your plumbing is in order.

Enjoy Entertaining Guests This Christmas

We hope you enjoy the holidays and spending time with your family and friends.

This is an excellent time to create memories and cherish your loved ones. If you have any concerns about your heating system, call Greater Comfort Heating and Air.

Heater Repair in Northern Kentucky

heater repair in Northern KentuckyIf you need heater repair in Northern Kentucky, you can depend on Greater Comfort Heating and Air Conditioning to offer you quality service from experienced technicians. Now is the time of year heaters are working their best to keep up with the demands of heating your home or business. Older heating systems and systems that are not functioning properly or efficiently will often need repairs.

Heater Maintenance And Prevention

At Greater Comfort Heating and Air Conditioning we believe that doing yearly maintenance to your heating or cooling system will help you avoid a need for furnace repair in Northern Kentucky. When your HVAC system is dirty or poorly maintained, it works longer and harder to produce the temperature you desire. This leads to an overworked system that requires more repairs. We offer maintenance agreements for your home or business that will ensure your HVAC system is running at its peak efficiency with less down time. Regular maintenance will increase the longevity of your HVAC system as well. It’s important to remember that you can depend on Greater Comfort Heating and Air Conditioning to provide you with peace of mind knowing your furnace is in good hands. By diagnosing issues quickly and resolving potential problems you can prevent major heater repair in Northern Kentucky from occurring. You can take advantage of our HVAC maintenance and enjoy lower energy bills because your system is clean and running properly.

Heater Repair in Northern Kentucky

Our team of highly-trained, service technicians have the expertise to ensure we find a safe and quick resolution to your heater repair in Northern Kentucky. We carry many of the parts you may need on our trucks to ensure we can provide you with the quickest service possible. We are committed to serving our customers with quality, reliable service to help keep you warm this winter. When you need furnace repairs or if you have questions about your HVAC system, Greater Comfort Heating and Air Conditioning is here to help.   We are also available 24/7 in an emergency.  Contact us today!

Quality Furnace Repair in Cincinnati

furnace repair in CincinnatiIf you need furnace repair in Cincinnati, Northern Kentucky or Southeast Indiana, you can count on Greater Comfort Heating and Air Conditioning to help you get your furnace back up and running, providing you with warm and cozy comfort for your home or office.  This is the time of year when most heating systems are running strong and if your system is suffering from age, neglect or extra use, we can help you get it running good again.

Technicians On Call

When you call Greater Comfort Heating and Air Conditioning for your heater repair in Cincinnati, you can count on a quick response and prompt efficient service.  Our technicians are factory trained on most systems and we have the right technician for your need.  This means a quicker service time and that we won’t just fix the symptom, we will solve the problem.

For over 25 years, we have been servicing the tri-state area.  We offer Furnace repair service 24/7 to make sure you are never without heat.

Service You Can Trust

At Greater Comfort Heating and Air Conditioning, we depend on our reputation to go before us.  We have great customers who tell their friends about our company and the service they had when they needed Cincinnati furnace repair.  We are dedicated to providing you with courteous technicians who not only know what they are doing but who care about their customers and making them comfortable.  You can depend on the service you receive from Greater Comfort Heating and Air Conditioning.

Full Service Furnace repair In Cincinnati

Because we are a HVAC company, we carry many parts you might need for heater repair in Cincinnati on our trucks.  This saves time with service calls and ordering.  When we do need something specific, we have the connections to ensure a quick turnaround.  We also carry many brands of heating systems and are able to design the best solution for your heating needs.  This is important in the event you need a new heating system.  We can design an energy efficient solution that will offer you and your home just the right capacity to deliver the heat you need.

We understand not everyone who needs a new furnace or repairs, planned to spend money on their HVAC system.  To help accommodate our customers, we offer free estimates on new heating Systems and financing should you need it.

We also offer HVAC maintenance to keep your system running smoothly all year long.  Having a technician who comes at regular intervals to maintain your furnace can save you money in emergency heater repairs and keep your system working it’s best the longest.

Greater Comfort Heating and Air Conditioning is here to help with all your HVAC needs.  Give us a call and let us help with your furnace repair in Cincinnati


Common Heat Pump Problems Solved

Heat Pump ProblemsDuring cold weather service technicians are often called for common heat pump problems like this one. When it’s really cold outside your heat pump may not be able to heat the house to the temperature you have set on your thermostat.

Your Heat Pump Can’t Reach Desired Temperature

If you set your thermostat to 72 degrees this winter you may find your house only reaches 69 to 70 degrees. This heat pump problem is very common and generates many service calls. Sometimes there are real heat pump problems occurring but many times it is because of severely cold weather conditions.

Why Your Heat Pump Isn’t Producing Enough Heat

When temperatures outside get below 35 degrees, your heat pump will lose efficiency and cannot keep up with heat loss that naturally occurs in your home. When the temperature in your house falls 2-3 degrees below the set temperature, supplemental heat comes on to assist the heat pump. Unfortunately before the temperature reaches the set temperature, the backup heat cycles off and the heat pump runs on its own. The problem is, that the heat pump still cannot reach the desired temperature. This usually happens when it’s the coldest outside and you need the heat the most.

What You Can Do

Heat pumps that are operating correctly are very efficient. They are designed to work the way they do. You can remedy this situation without heater repairs by adjusting your thermostat a few degrees higher than you want it to be. This will help your house stay at a comfortable temperature during cold days.

Heat Pump Problems On Warm Days

If you notice this problem on warmer days (over 35 degrees) then you may have another problem all together.  Heat pump repairs may be needed.  Here are a few possible problems that might be occurring:

  • Faulty Thermostat
  • Problem with refrigerant
  • Valve Problems
  • Compressor Problems
  • Unit wasn’t maintained properly
  • Leaking ducts
  • Outdoor unit isn’t working properly

When To Call Your HVAC Company

If you notice problems with your HVAC system maintaining the right heat, it could be that it is just really cold outside. If you don’t think that is the problem, you can call your HVAC Company, Greater Comfort Heating and Air Conditioning and speak to a service technician who will be happy to help you diagnose the problem. You can depend on Greater Comfort to provide you with everything you need to keep your house comfortable all winter long.  Whether it is advise or heat pump repairs, Greater Comfort can help.

Cleaning and Sealing Your Ducts

sealing your ductworkCleaning and Sealing your ductwork is important and this blog will show you why.  Components of your HVAC system like the ducts get dirty like everything else in your home. The indoor air quality can be affected by not cleaning dirty ducts. Smoke, pets and mold from water damage can increase the need to have your ducts cleaned frequently. Even if you don’t have pets or other things that require extra cleaning, every house has regular dirt and dust build up that can be a problem over time.

Sealing Your Ducts

Besides cleaning, your ducts also require sealing from time to time. The average home loses around 25% of its air in the ductwork of AC and Heat systems according to the  EPA Energy Star Program.  The air escapes through holes and leaks in the ducts and its connections that can often be sealed to prevent such loss.   Cleaning and Sealing your ductwork will increase your HVAC’s energy efficiency and save you money.

How To Seal Your Ducts

The majority of your ducts are behind walls or in hard to reach places. There is however a large portion that is within reach. Ductwork in the attic or basement for example can be patched up with foil tape or mastic and a layer of insulation. Don’t make the mistake of thinking duct tape is for ducts. It won’t work. If you’re not a do-it-yourselfer, a service technician can seal your ductwork and you will notice a difference in your comfort level and the amount you save on your energy bill.

Cleaning Your Ducts

Some people are better than others at changing the filters as often as they should on their HVAC system. This makes it even more imperative that you have your system checked every year or so by a professional. Most HVAC companies and their manufacturers recommend bi-annual maintenance. Dirty or leaking ductwork can make it difficult for your HVAC system to maintain the desired temperature in your home or office. If you notice mold or mildew in your duct system or HVAC components, it’s important to not only clean and remove the mold but to also find out if there are reason why the mold occurred in the first place.

Rodent Damage

Many times, rodents get into the ductwork of a home. Often this ductwork can be damaged and in most cases needs to be replaced. People who are allergic to animals may find there allergies acting up in these cases. The EPA recommends that these damaged ducts be replaced and the rodents removed.

Your HVAC Service Technician

You can call Greater Comfort Heating and Air and have a factory trained technician check to make sure your ductwork is cleaned and sealed. Connections at the vents are often areas that need sealed. At Greater Comfort, they are happy to help you inspect, repair or replace your duct system. Keeping you comfortable and your system running efficiently is their business.


Winter HVAC Heating Tips

heating tipsThere are a few tricks of the trade and household  heating tips to keep you warm this winter and save money on your heating expenses. You can reduce the amount of energy you use and add life to your heating system by following these simple tips.

Winter Setting For Ceiling Fans

Switch your ceiling fans so the run clockwise. Run them on low to allow them to recirculate the warm air that accumulates at the ceiling.

Program Your Thermostat

With today’s technology, you can install a programable thermostat to schedule when your heater comes on.  You can  program the heater to only warm the house when you are there. Set it to heat up a half hour before you come home. Night time is a good time to run the system a little cooler to and save an your heating bill too.

Replace Filters

Some filters need to be replaced every month to allow for good air flow. If you have pets you may need to replace them more often.

Replace Weather Stripping

Make sure your doors and windows aren’t leaking out warm air. A sealed house will save you money on heating costs too.

Keep The Chimney Damper Closed

If your not using your fireplace, warm air will escape out the chimney if you don’t close the damper.

Don’t Heat The Whole House

If you live in a two-story house and only use one floor, close the vents on the other floor. Consider installing a zone system to enable you to set different thermostat settings for different parts of the house.

Consider a Heating System Upgrade

If you are spending money heater repairs to an old unit, you may actually save money by switching to a new higher seer unit. Newer heaters heat better on less energy and with the new technology, they can keep you more comfortable and they are more reliable.

Maintain Your Heating System

The EnergyStar program recommends bi-annual maintenance for your HVAC system. If you haven’t had any heater maintenance in a while, a tune-up may be just what your heating system needs. Don’t forget to have the ductwork inspected for holes, leaks and blockages that would prevent your system from heating properly. Bad ducts can cause your heating system to work harder than it needs to which shorten the life of your heating system.

Ask Your HVAC Company About Other Heating Tips

If you have any questions about your HVAC system or you need to schedule maintenance or heater repairs, call Greater Comfort Heating and Air Conditioning and they can make sure you can keep warm this winter.

HVAC Company Receives BBB 2014 Torch Award



HVAC company 

We are pleased to announce that Greater Comfort Heating and Air Conditioning of Newport Kentucky was named as honoree for the 14th Annual BBB Torch Award for Marketplace Ethics. Our company as well as Shiver Security Services of Mason Ohio, The Basement Doctor of Symmes, Ohio and Over-the-Rhine and Walnut Hills Kitchens and Pantry of Cincinnati Ohio were all honored in the Pavilion Ballroom at the Horseshoe Casino on Thursday October 23rd, 2014.

The Center for Ethics at BBB

The Better Business Bureau of Cincinnati’s Center for Ethics hosted the glamorous celebration and we appreciated the accolades and applause. This was a great night for us and allowed us to visualize the effort we take to provide ethical practices and a fair marketplace where buyers and sellers can trust one another.

Greater Comfort Heating and Air Conditioning

We take pride in our desire to be the best HVAC company around. From quality sales and installations to service calls and emergency work, we desire to offer our customers integrity and honesty they won’t find anywhere else. Customer service is of great importance to us and keeping our customers comfortable is what drives our success.

Why We Were Chosen

After completing an exhaustive self-evaluation of our ethical practices and policies, our application was carefully reviewed by a third party judging panel. After this thorough process was completed, our company was picked to receive this extraordinary recognition.

Choosing a HVAC Company

If you are a homeowner looking for a dependable, trustworthy HVAC Service team, you can count on Greater Comfort to provide you with excellence in service, well-trained technicians and the right help you need. We look forward to meeting you and becoming your HVAC company for as long as you live in the area. We offer HVAC maintenance as well as energy audits, air quality control and service and installation.

If you are a contractor, Greater Comfort is a growing  HVAC company dedicated to doing quality work, on time, within budget and up to code. We would be delighted to work along side you to provide your clients with the best solution for their heating and air conditioning needs. We design quality installations that make the most sense and offer the most energy efficiency and air quality options.

For all your heating and air conditioning needs, call Greater Comfort Heating and Air Conditioning.  We look forward to serving you,

Beware of Ice on Your Heat Pump

ice on your heat pumpHeat pumps are a great way to heat your home. Keeping your system up and running smoothly is important.  If you haven’t called for your fall system checkup, now is a good time to make sure your system is working efficiently. You should also keep an eye on your heat pump in the winter. Beware of ice on your heat pump. You can do a few things to help your heat pump when Mother Nature sends the snow and ice. Maintaining your heat pump isn’t as hard as you might imagine.

Is Your Heat Pump Defrosting

Heat pumps are made to handle outdoor winters in our area. They have a built in defrost mode that keeps your heat pump from freezing. Heat pumps go into defrost mode every 30 to 90 minutes. This cycle usually lasts less than 10 minutes, depending on outdoor conditions. If you notice Ice on your heat pump and coils, this indicates a problem.

Are You Maintaining Your Unit

Keeping ice and snow away from your heat pump will prevent some of the problems you could have. Make sure gutters are hung above your unit to prevent water from dripping down causing ice to form. A small shelf or awning may also help. Don’t totally enclose your heat pump unit as it uses the outside air to work efficiently.

Keep the heat pump’s coils clean of debris and snow. Remove snow that is near the unit and remove any leaves or debris in the coils. Be careful when removing debris from the coils because the refrigerant inside is under pressure. Puncturing the coils could result in injury.

If your Heat Pump Isn’t Defrosting

If you notice ice on your heat pump, you may have trouble with your unit. Your HVAC repairman can help you diagnose the problem. You may need a refrigerant recharge or you may need heat pump repairs like changing the thermostat, sensors or relay, timers, sticky valves or any number of parts.

If you have questions about your heat pump or you need heat pump repairs, call Greater Comfort Heating and Air conditioning. Their factory-trained technicians can help you fix the problem quickly and prevent further damage to your heat pump or heating system. When you are looking for friendly service, and a company you can trust, call Greater Comfort Heating and Air Conditioning. They can service your unit under warranty and they do emergency service.

Emerging 30 Business


emerging 30We are pleased to announce that on October 23, we will be recognized at Northern Kentucky Chamber’s Emerging 30 Celebration presented by Strauss Troy. We are honored to be included in the list, as one of the region’s fastest growing businesses.

Our Accomplishments

In order to be recognized during this event we had to be a chamber member who has been in business for over 4 years and we had to sustain an average annual growth of 15% or more over the last 3 years. Annual revenue had to be over $250,000 for the prior year-end too.

Thanks For Your Support

Our customers and clients are important to us and providing you with friendly, professional service is our goal. Your support is what made this status possible. We would like to personally invite you to the event and offer our sincere gratitude for choosing Greater Comfort Heating and Air as your HVAC company.

The Emerging 30 Celebration

The Northern Kentucky Chamber will meet at the Mets Center at 3861 Olympic Boulevard in Erlanger KY. You will have an opportunity to meet, greet and network with the areas most successful businesses between 5-6. At 6:00 the businesses who qualify as Emerging 30 businesses will be honored and recognized.

We are excited and delighted to be considered one of the most successful companies in the region. At the Emerging 30 Celebration we look forward to meeting you, thanking you personally and seeing how we can work together in the future.

The cost of the event is $30 and you can register for the event HERE. Hope to see you there!

If you have event and registration questions, please contact the NKY Chamber Special Events team:

Christie Rogers, Special Events Director




Brooke Schievink, Special Events Assistant




The 2014 designees are: Advantage Tent & Party Rental, Alpha Omega Industries LLC, Altus Wealth Management, Bannockburn Global Forex LLC, Bluegrass Commercial Group LLC, Bonfiglioli USA, Business Backer, Cove Federal Credit Union, Cru Cutters LLC, Divisions Maintenance Group, The Dragonfly Foundation, Dynamic Supply Chain Solutions LLC exclusive agent for PEI, Emerge Managed Solutions, Federal Supply, First in Trailer Service Inc., Furlong Building Enterprises, G2Local, Greater Comfort Heating and Air Conditioning Inc., Ion/Apex Electric, Keller Williams Realty Services, Legion Logistics LLC, McAndrews Windows and Glass, Nexigen Communications LLC, Plumb Tite LLC, Professional Waste Consulting LLC, PSWARE LLC, RecruitMilitary, Red Hawk Technologies LLC, Roundtower Technologies, and Wieda’s Marine.

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