hour emergency service

Serving the tri-state area of Northern Kentucky,
Southwest Ohio and Southeastern Indiana since 1988

HVAC Company Receives BBB 2014 Torch Award



HVAC company 

We are pleased to announce that Greater Comfort Heating and Air Conditioning of Newport Kentucky was named as honoree for the 14th Annual BBB Torch Award for Marketplace Ethics. Our company as well as Shiver Security Services of Mason Ohio, The Basement Doctor of Symmes, Ohio and Over-the-Rhine and Walnut Hills Kitchens and Pantry of Cincinnati Ohio were all honored in the Pavilion Ballroom at the Horseshoe Casino on Thursday October 23rd, 2014.

The Center for Ethics at BBB

The Better Business Bureau of Cincinnati’s Center for Ethics hosted the glamorous celebration and we appreciated the accolades and applause. This was a great night for us and allowed us to visualize the effort we take to provide ethical practices and a fair marketplace where buyers and sellers can trust one another.

Greater Comfort Heating and Air Conditioning

We take pride in our desire to be the best HVAC company around. From quality sales and installations to service calls and emergency work, we desire to offer our customers integrity and honesty they won’t find anywhere else. Customer service is of great importance to us and keeping our customers comfortable is what drives our success.

Why We Were Chosen

After completing an exhaustive self-evaluation of our ethical practices and policies, our application was carefully reviewed by a third party judging panel. After this thorough process was completed, our company was picked to receive this extraordinary recognition.

Choosing a HVAC Company

If you are a homeowner looking for a dependable, trustworthy HVAC Service team, you can count on Greater Comfort to provide you with excellence in service, well-trained technicians and the right help you need. We look forward to meeting you and becoming your HVAC company for as long as you live in the area. We offer HVAC maintenance as well as energy audits, air quality control and service and installation.

If you are a contractor, Greater Comfort is a growing  HVAC company dedicated to doing quality work, on time, within budget and up to code. We would be delighted to work along side you to provide your clients with the best solution for their heating and air conditioning needs. We design quality installations that make the most sense and offer the most energy efficiency and air quality options.

For all your heating and air conditioning needs, call Greater Comfort Heating and Air Conditioning.  We look forward to serving you,

Beware of Ice on Your Heat Pump

ice on your heat pumpHeat pumps are a great way to heat your home. Keeping your system up and running smoothly is important.  If you haven’t called for your fall system checkup, now is a good time to make sure your system is working efficiently. You should also keep an eye on your heat pump in the winter. Beware of ice on your heat pump. You can do a few things to help your heat pump when Mother Nature sends the snow and ice. Maintaining your heat pump isn’t as hard as you might imagine.

Is Your Heat Pump Defrosting

Heat pumps are made to handle outdoor winters in our area. They have a built in defrost mode that keeps your heat pump from freezing. Heat pumps go into defrost mode every 30 to 90 minutes. This cycle usually lasts less than 10 minutes, depending on outdoor conditions. If you notice Ice on your heat pump and coils, this indicates a problem.

Are You Maintaining Your Unit

Keeping ice and snow away from your heat pump will prevent some of the problems you could have. Make sure gutters are hung above your unit to prevent water from dripping down causing ice to form. A small shelf or awning may also help. Don’t totally enclose your heat pump unit as it uses the outside air to work efficiently.

Keep the heat pump’s coils clean of debris and snow. Remove snow that is near the unit and remove any leaves or debris in the coils. Be careful when removing debris from the coils because the refrigerant inside is under pressure. Puncturing the coils could result in injury.

If your Heat Pump Isn’t Defrosting

If you notice ice on your heat pump, you may have trouble with your unit. Your HVAC repairman can help you diagnose the problem. You may need a refrigerant recharge or you may need heat pump repairs like changing the thermostat, sensors or relay, timers, sticky valves or any number of parts.

If you have questions about your heat pump or you need heat pump repairs, call Greater Comfort Heating and Air conditioning. Their factory-trained technicians can help you fix the problem quickly and prevent further damage to your heat pump or heating system. When you are looking for friendly service, and a company you can trust, call Greater Comfort Heating and Air Conditioning. They can service your unit under warranty and they do emergency service.

Emerging 30 Business


emerging 30We are pleased to announce that on October 23, we will be recognized at Northern Kentucky Chamber’s Emerging 30 Celebration presented by Strauss Troy. We are honored to be included in the list, as one of the region’s fastest growing businesses.

Our Accomplishments

In order to be recognized during this event we had to be a chamber member who has been in business for over 4 years and we had to sustain an average annual growth of 15% or more over the last 3 years. Annual revenue had to be over $250,000 for the prior year-end too.

Thanks For Your Support

Our customers and clients are important to us and providing you with friendly, professional service is our goal. Your support is what made this status possible. We would like to personally invite you to the event and offer our sincere gratitude for choosing Greater Comfort Heating and Air as your HVAC company.

The Emerging 30 Celebration

The Northern Kentucky Chamber will meet at the Mets Center at 3861 Olympic Boulevard in Erlanger KY. You will have an opportunity to meet, greet and network with the areas most successful businesses between 5-6. At 6:00 the businesses who qualify as Emerging 30 businesses will be honored and recognized.

We are excited and delighted to be considered one of the most successful companies in the region. At the Emerging 30 Celebration we look forward to meeting you, thanking you personally and seeing how we can work together in the future.

The cost of the event is $30 and you can register for the event HERE. Hope to see you there!

If you have event and registration questions, please contact the NKY Chamber Special Events team:

Christie Rogers, Special Events Director




Brooke Schievink, Special Events Assistant




The 2014 designees are: Advantage Tent & Party Rental, Alpha Omega Industries LLC, Altus Wealth Management, Bannockburn Global Forex LLC, Bluegrass Commercial Group LLC, Bonfiglioli USA, Business Backer, Cove Federal Credit Union, Cru Cutters LLC, Divisions Maintenance Group, The Dragonfly Foundation, Dynamic Supply Chain Solutions LLC exclusive agent for PEI, Emerge Managed Solutions, Federal Supply, First in Trailer Service Inc., Furlong Building Enterprises, G2Local, Greater Comfort Heating and Air Conditioning Inc., Ion/Apex Electric, Keller Williams Realty Services, Legion Logistics LLC, McAndrews Windows and Glass, Nexigen Communications LLC, Plumb Tite LLC, Professional Waste Consulting LLC, PSWARE LLC, RecruitMilitary, Red Hawk Technologies LLC, Roundtower Technologies, and Wieda’s Marine.

Why You Need Routine HVAC Maintenance

This time of year many people are turning on their heaters for the first time this year. You can schedule your preseason HVAC maintenance  for your heating system if you haven’t already scheduled it. Here are some reasons why you need to have a routine HVAC maintenance program.

Do You Want Your System To Run Like A fine-tuned Machine

routine HVAC maintenance

You wouldn’t run you car without checking the oil and servicing the car when you need to and your HVAC system works the same way. The better care you take of your heating, ventilating and cooling system, the better it will run. You can expect to stay comfortable on hot or cold days and to experience trouble free operation when you take advantage of a bi-annually or annual routine HVAC maintenance  Program.

Repairs Can Be Costly

Many people avoid routine HVAC maintenance to save money. What they don’t realize is that you can add between 3-5 years life to your heating and cooling system when you are up to date on preventative maintenance. Many manufacturers will void a warranty where the owner has failed to keep up with routine maintenance. Often costly repairs are more expensive then the routine HVAC maintenance that would have prevented them.

Efficient HVAC Systems Save Money

If your HVAC system isn’t running right, you can expect to spend more on your energy costs. Your HVAC system requires lubrication to run smoothly and prevent resistance that can increase the amount of energy you use and wear the system out sooner. New filters can also help.

Keep Your Family Safe

Routine maintenance can help you keep your family safe by fixing leaking systems. Carbon Monoxide is a silent killer in the home and you don’t want to find out your heating system is contaminating your air with gases that were never meant to leave your unit. Faulty electrical connections can also cause shorts, power outages and fires.

When to Schedule Routine HVAC Maintenance

Your HVAC company will set up automatic preseason HVAC maintenance so that your heating unit is up and running before it gets cold and your air conditioning is checked before it gets hot. You don’t want to put off having your system checked only to find it’s not working on the coldest or hottest day of the year and your HVAC company is swamped with calls.

Call your local HVAC company, Greater Comfort Heating and Air Conditioning, to set up your routine HVAC Maintenance today!

When Lightening Strikes Your AC Unit

AC repairmanWhen storms are present, you can expect to see lightening and with lightening, damage. Unfortunately for homeowners, lightening can damage your AC unit or heat pump pretty quickly. Here are a few tips to help when lightening strikes your AC unit.

Document the Storm For Insurance

If you have homeowners insurance, be sure and document when the storm took place and take pictures of any damage. It is important to have as much evidence and documentation as possible.

Inspect the Thermostat and Circuit Breakers

The first thing you should do is inspect your thermostat to see if it is still working. You may need to replace batteries or check the circuit breaker to make sure it’s not tripped. If the circuit breaker keeps tripping off, you need to call Greater Comfort Heating and Air Conditioning. If the thermostat stays on, adjust the temperature so that the unit comes on.

See If The Unit Turns On

You can listen for the fan inside and the condenser outside to turn on. If the fan isn’t working and the circuit breakers are fine, call your Air Conditioning repair service technician. Outside, there may be circuit breakers next to your condenser. Make sure these are on and not tripping. If you can’t get the unit to run or it keeps tripping the breaker, you need some air conditioning repair, call Greater Comfort Heating and Air Conditioning.

When Lightening Strikes Close By

You can experience a surge in your electric that can really mess up your Heating and Air Conditioning as well as other electrical or plumbing components in your house. Sometimes the damage doesn’t show up right away and if your not home, you may not realize it was storm related. You can always call Greater Comfort for a full inspection of your Heating and air conditioning systems to make sure your systems are operating properly. Although it is impossible to diagnose future problems, some tests can detect deficiencies in how your system is running. Unfortunately, once a claim is made to insurance, even if another problem occurs down the road, it cannot be included later.

When it comes to protecting your AC, you might want to turn the system off in severe weather. If you have any questions about what to do when lightening strikes your AC unit, call the experts at Greater Comfort Heating and Air Conditioning and they can help answer your questions and address your concerns.  If you need an AC repairman, they have factory trained technicians who can provide you with friendly competent service.

Why Indoor Air Quality is Important

indoor air qualityIndoor air quality is important to every person in the United States. We have all heard the news on second hand smoke and carbon monoxide. But there are many things that can contribute to poor air quality. Most people will spend a significant amount of time indoors, either in their home or office. Pollutants in the air can cause headaches, eye irritations, allergies and asthma or fatigue. Long-term effects include heart disease and cancer.  It is unclear how much exposure to air pollutants will cause a problem and what long-term effects might occur.

Common Indoor Sources of Air Pollutants Include:

-New Carpet

-Broken Compact Fluorescent light bulbs

-New Electronics

-Glues and Adhesives

-Paints and Strippers

-Stoves, Heaters, Fireplaces and Chimneys

-Upholstered Furniture

-Pressed Wood products, Paneling, Particle Board

The EPA has a complete list of indoor air pollutants and what to do about them.  Go to the publication : inside story

Stale Air

Poor air quality occurs when there isn’t a good exchange between indoor air and outdoor air or fresh air. Indoor air is ventilated naturally through cracks around the doors and windows in your home and through vents that transfer good air in and bad air out. As most homeowners are good about sealing cracks that air could get in and out of, a ventilation system is often necessary to get rid of the stale air.

Determining If You Have Poor Indoor Air Quality

Testing is a good way to determine if your home has radon. There are also carbon monoxide testers too. You can use your symptoms to determine if you have good indoor air quality. This is especially true if you have recently moved into a new home. This isn’t always the best way to tell because the symptoms could mimic a virus or other ailment. You may also notice these signs that can indicate your home may not have enough ventilation which include moisture condensation on windows or walls, smelly or stuffy air, dirty central heating and air cooling equipment, and areas where books, shoes, or other items become moldy To detect odors in your home, step outside for a few minutes, and then upon reentering your home, note whether odors are noticeable.

What You Can Do About Poor Indoor Air Quality

The best way to eliminate bad indoor air quality is to remove the source of the problem. This might include sources of allergens and pollutants. You can also make sure to open windows and doors when you can and to run existing ventilators when you are doing things in the kitchen, painting or using the bathroom. Air purifiers can help but most that are sold don’t do the trick. Advanced designs of new homes are starting to feature mechanical systems that bring outdoor air into the home. Some of these designs include energy-efficient heat recovery ventilators (also known as air-to-air heat exchangers). If you are interested in learning more about what you can do to improve the air quality of your home or office, contact Greater Comfort Heating and Air Conditioning and they will be happy to help you.

Energy Savings and Reducing Energy Consumption

reducing energy consumptionFinding ways to help our customers by saving energy and reducing energy consumption is a priority at Greater Comfort Heating and Air Conditioning. Most people today are concerned with the high cost of heating and cooling their homes.  People are looking for ways to utilize green technology and reduce their overall utility bills.  Here are a few things we can do to help.

Energy Audits

We offer energy audits that identify specific areas of your home that can benefit from changes and upgrades.  We examine your insulation, ductwork and ventilation, so that our technicians can show you where you are losing energy and how you can save money at your home or business.  We have found, the most effective way for reducing energy consumption is by improving the efficiency of your current system.

Recovery Ventilators

We offer both heat recovery ventilators and energy recovery ventilators to improve the indoor air quality without losing the heated or cooled air out the window.  With these systems, you get fresh air while retaining all of your heated or cooled air.

Green Technology Upgrades

The other way to achieve energy savings is through upgrades to your heating and cooling system. You can explore adding green technology, such as solar heating or electricity. We also offer green–friendly options including ductless mini split heat pumps with SEER ratings well over 20. These systems not only reduce the use of energy to cool your home, but also eliminate the need for fuel–based heating on all but the coldest nights of the winter.

Saving Energy and Reducing Energy Consumption

When you work with an expert in saving energy, you will find there are many ways to reduce your energy bill and improve your HVAC system’s efficiency.  You don’t have to be uncomfortable to save money and you don’t have to spend a fortune to be comfortable.  Today’s innovations give you many options when it comes to green technology and energy efficient HVAC systems.

If you’re ready to see what you can do to save money on your heating and cooling bill, you don’t have to wait for a repair or an emergency to call Greater Comfort Heating and Air Conditioning.  We would be happy to come along side you and help you determine what necessary changes could save you a ton of money on your utility and fuel bills.  When it comes to saving energy and reducing energy consumption, Greater Comfort has been helping customers do that for over 25 years.

If you have any questions about your HVAC system, energy savings and reducing energy consumption, we will be happy to help you.  We service Northern Kentucky, Greater Cincinnati, and Southeastern Indiana.  Call today and get the savings started.

Do You Need A Dehumidifier in Northern Kentucky?

dehumidifier in Northern KentuckyThere are many reasons why you need a dehumidifier in Northern Kentucky.  Hot summer temperatures, rainy days, and runoff are a few of the common factors that make a dehumidifier an important part of your Kentucky home. It is often in the fall when you don’t run your air conditioner all the time that the need for a dehumidifier becomes apparent.  Here are a few signs that might indicate you need a dehumidifier in Northern Kentucky:

Mold, Mildew and Musty Smells

If you notice mold or mildew in your home, you need to see if there is an underlying cause for the mold.  Leaking water or excess water in baths, kitchens and laundry rooms may cause mold and mildew around the walls, ceilings or behind toilets and sinks.  These can be fixed.  If you notice mold or mildew on walls and ceilings or in basements, garages and storage areas, you may have moisture that needs to be removed with a dehumidifier.  Musty smells are also an indication of growing mold.  Mold and mildew are unhealthy and need to be addressed quickly.

Feeling Stuffy and Hot

One of the reasons you may need a dehumidifier in your home is if you experience feeling stuffy during hot weather.  Your body’s sweat allows you to stay cool in hot weather, when excess moisture is in the air, your sweat cannot evaporate and keep you cool.  Feeling stuffy and hot may be an indication you need to remove some of the moisture in your home’s air.

Condensation on Windows

If you notice excess condensation on your windows for no apparent reason, you probably have too much moisture in your air.  This can lead to mold and other problems. It is also an indication you need a dehumidifier to help control the moisture and the problems associated with excess moisture in the air.

Ruined Wood and Furniture

Wood and furniture show the signs of extra humidity in the home.  Warped wood or damaged furniture are an indication that too much moisture lingers in the air.  Water marks on baseboards and in the basement are another indication of a moisture problem.

Finding a Dehumidifier in Northern Kentucky

A properly installed dehumidifier in Northern KY will reduce humidity throughout your entire home whenever turned on. The device, usually installed at your air handler or in the basement, runs whenever relative humidity reaches a certain point. Some thermostats can even be connected to these systems, so you can control the humidity level from whichever room you are currently in.  Greater Comfort Heating and Air Conditioning is committed to providing comfort to the homeowner in Northern Kentucky or Greater Cincinnati.  They maintain and install many HVAC systems and air quality control devices including dehumidifiers.  They can help you design the perfect solution for your home.

Gear Up For Fall – New Heating Options

new heating optionsNew heating options are available to customers who are considering replacing their old heaters.  Older furnaces and boilers may not be as energy efficient as the new models.  If you are thinking about replacing your unit in 2014, now is the time to consider what your new heating options are.

Deciding What Type Heat You Need

Every home is different.  Our installation team can help you decide which system is best for your home.  It doesn’t matter if you have a traditional forced air gas furnace, a heat pump or a broiler that is 50 years old, we can help you design the best solution for your home and the existing duct work you might have.  Our aim is to provide you with the best system that offers the best energy efficiency to keep you comfortable no matter what the temperature is outside.

Dual Heating Systems

Heat pumps are a very energy efficient way to heat and cool a house.  They transfer the hot air out of a house in the summer and bring the hot air into the house in the winter.  Until recently, they were only used for air conditioning except in the warmer climates.  Today’s more efficient heat pumps work when the temperature is above 35 degrees.  As we all know, in the tri-state there are many colder days and days where the temperature is below freezing.  This is when a dual system will switch to the gas furnace and keep your house warm on colder days.  Having the option to heat the house both ways is an energy efficient way to heat and cool your house.

Rebates and Tax Credits

There may be rebates and tax credits if you purchase a new heating system.  Rebates are available through Lennox, Mitsubishi and York.  You may also get a rebate through Greater Comfort or your utility company.  Possible tax credits are available through your state or federal government.  Because these rebates are always changing and new rebates may become available, it is best to call Greater Comfort at the time of your purchase to see what is available.

Maintenance for Your New Heating Options

When you consider new heating options for your home, you should also consider an HVAC maintenance program.  You wouldn’t buy a car and not expect to put new tires on it or replace the oil or oil filters.  Your HVAC system is the same.  Periodic maintenance, lubrication and new filters will keep your system running smoothly for years to come.  Factory Trained technicians can help prevent maintenance issues and if ever you do need repair they can troubleshoot your system quickly and efficiently so that you always have your HVAC system keeping you cool in the summer and warm in the winter.  Call Greater Comfort Heating and Air Conditioning and let us help you choose from the new heating options available to you.

Labor Day Marks The End Of Summer

labor day Labor Day in the United States is a holiday celebrated on the first Monday in September. It is a celebration of the American labor movement and is dedicated to the achievements of workers.   Labor Day Parades, speeches and gatherings are held as a yearly national tribute to the contributions workers have made to the strength, prosperity, and well-being of our country.  Labor Day has a unique history but most people just enjoy getting a day off from their labor and kids enjoy their first three day weekend.

The Start of School

Most Americans think of Labor Day as the end of summer.  It wasn’t long ago that many schools started after Labor Day.  With the trend toward shorter summers and year round school, schools are starting earlier each year.  Today Labor Day is the 2nd or 3rd week of school and often the first three day weekend of the school year.  This is a great time to spend doing something fun in Cincinnati or Northern Kentucky. Greater Comfort Heating and Air will also be celebrating Labor Day but rest assured if you have an emergency or need air conditioning repairs, we will be available to get your system up and running.

Sports and Labor Day

In Sports, many NCAA teams usually play their first games the weekend of Labor Day, and NFL traditionally plays their first game the following Thursday. Here is the football schedule.   NASCAR also has races on Labor Day as well as the National Hot Rod Association.  You may be able to catch a tennis tournament as well.  Spending time with your family on Labor Day whether that means watching a sports game like the Kentucky Wildcats or playing football in your backyard is a great way to build relationships and create memories.  Don’t let air conditioning repairs keep you from staying cool for the game.  If you are experiencing A/C problems, Greater Comfort is here to help.

Labor Day Marks the Last Days of Summer

Labor Day is a great time for outdoor parties and BBQ’s.  It won’t be long until the air will start cooling down and temperatures in the Tri-State area will begin to get colder.  This is a great opportunity to enjoy the weather and your friends and family outside.  This is also a great time to finish outdoor projects and maintenance at your house.  Having an extra day off can give you a needed break from your work schedule and give you time to spend working on your honey-do list.  Don’t forget now is also a good time to consider a HVAC Maintenance Program.  Summer is ending and fall is just around the corner.  You will soon be switching from the A/C to your heating system.  There is no better time to check you system and get ready for the new season.  If you have any questions about a HVAC Maintenance Program, please call Greater Comfort Heating and Air Conditioning and let us keep you comfortable all year long.

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